Reinstalled the driver for Biometrics according to Dell Support website The following articles provide general guidelines for troubleshooting and resolving fingerprint reader issues: DigitalPersona Fingerprint Suite.
Uninstalled DigitalPersona completely and reinstalled it He may have deleted certain items in the Device Manager (without telling me what he was doing or why, which annoyed me seeing how the DigitalPersona started to not work after). My laptop's fairly new and the reader was perfectly working yesterday. But after testing to see if it was something with the driver, the DigitalPersona stopped working (at least that is around the time it seemed to stop working). HI My fingerprint reader suddenly stopped working today and it displays in the settings suddenly that it isn't an available option for this computer. The problem turned out to be a hardware issue so they sent someone over to replace it and it worked fine. The problem began when a Dell Technician did a Dell Connect and played around with drivers while trying to fix a problem I was having with my webcam. I believe it is a 64 bit operating system (at least that's what it claims under My Computer properties).
If it helps I have a Dell Studio 17 that came with Windows Vista, but I upgraded to Windows 7 (DigitalPersona still worked after this). In this article, I am going to show you how to fix the fingerprint scanner not working or not detecting on the OnePlus 9/9R/9 Pro using some simple steps and methods. Not a big deal, but if I paid for the service I'd like to actually use it. Biometrics works and I can log into Windows with my fingerprint, but DigitalPersona won't work, which means I can't use my fingerprint to log into websites. If anyone can please help me with this I'd appreciate it.
I have read many other forums and message boards, contacted Dell, and other ways to remedy this and all have been unhelpful. Lenovo fingerprint manager pro windows 10 I have the X1 Carbon Gen 3, preinstalled with Win7 Pro. Dell really likes ot make it tricky to get the fingerprint reader working when you install Windows from scratch.